Job Description
Are you looking for a stable career in public service with flexible weekend hours? The City of Oakland is seeking a dedicated Weekend Government Services Assistant to join our Human Services team. In this role, you will play a vital role in ensuring our community members receive the support they need during critical weekend operations.
We offer a comprehensive benefits package, competitive pay, and the opportunity to make a tangible impact in Oakland. If you possess strong organizational skills and a passion for public service, we want to hear from you.
Responsibilities
- Manage incoming inquiries from the public via phone, email, and in-person during weekend shifts.
- Process applications, forms, and documentation for city programs with high accuracy.
- Assist in maintaining accurate records and databases of departmental operations.
- Ensure compliance with all city, state, and federal government regulations.
- Collaborate with weekday staff to ensure seamless handover of ongoing projects.
- Provide exceptional customer service to residents and visitors in a high-volume environment.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in administrative support, customer service, or government operations.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data entry.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively during weekend shifts.
- Must be available to work Saturdays and Sundays.