Job Description
Join the City of Virginia Beach's dedicated public service team as a Weekend Government Services Specialist. This vital role ensures seamless delivery of essential municipal services during non-traditional hours, supporting our community's weekend needs with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and the pride of serving your local government while maintaining a balanced weekday schedule.
Why Work With Us?
- Competitive hourly wage with advancement opportunities
- Comprehensive benefits package including health insurance and retirement plans
- Work-life balance with weekend-only schedule
- Meaningful impact on community operations
Responsibilities
- Manage weekend citizen service inquiries via phone, email, and in-person channels
- Process essential permits, licenses, and municipal requests on weekends
- Coordinate emergency response support during weekend shifts
- Maintain accurate records of weekend service activities and transactions
- Collaborate with weekday staff for seamless service continuity
- Support weekend facility operations and security protocols
- Assist with weekend community events and public outreach initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and municipal software systems
- Strong communication skills with ability to handle sensitive inquiries
- Valid Virginia driver's license (if required for field duties)
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing weekend operational needs
- U.S. citizenship and ability to pass background clearance