Job Description
Wake County Government is actively seeking a highly organized and detail-oriented Weekend Operations Specialist to support our critical administrative infrastructure. In this pivotal role, you will ensure the continuity of public services by managing records, data entry, and customer inquiries during the weekend shift.
Our team is dedicated to serving the community with integrity and efficiency. As a Weekend Specialist, you will play a key role in maintaining our filing systems and processing essential government documentation. If you are a self-starter looking for a stable government career with a flexible schedule, we encourage you to apply.
Responsibilities
- Manage and process incoming government correspondence and records with strict adherence to confidentiality protocols.
- Perform high-volume data entry into secure county databases, ensuring 99% accuracy and timely completion of daily targets.
- Assist the public with inquiries regarding records, appointments, and departmental services during weekend hours.
- Maintain and organize physical and digital filing systems to ensure easy retrieval of vital records.
- Operate standard office equipment, including scanners, printers, and multi-line telephone systems.
- Collaborate with weekday staff to ensure a seamless handover of ongoing projects and documentation.
Qualifications
- High school diploma or GED equivalent required; Associate’s degree in Business Administration or a related field is preferred.
- Proven experience in government, public administration, or customer service roles is highly desirable.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and government database software.
- Exceptional typing speed (minimum 45 WPM) and accuracy.
- Strong attention to detail and the ability to follow complex procedural guidelines.
- Ability to work independently and manage time effectively during weekend shifts.