Job Description
Join Arizona's premier public service team as a Weekend Public Service Representative! This vital weekend position ensures continuous citizen support while maintaining state government operations. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community during critical weekend hours. Located in downtown Phoenix, this role offers a unique work-life balance with fixed weekend schedules. Perfect for students, professionals seeking supplemental income, or those prioritizing weekday flexibility. Apply today to become an essential part of Arizona's public service infrastructure!
Responsibilities
- Provide in-person and telephonic citizen assistance for state agency services
- Process vital records, permits, and licensing applications with precision
- Manage document scanning and secure record-keeping systems
- Coordinate weekend facility operations including access control and safety protocols
- Support emergency response coordination during weekend hours
- Utilize state databases for verification and information retrieval
- Collaborate with weekday teams for seamless service continuity
Qualifications
- High school diploma or equivalent; college preferred
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and record management systems
- Valid Arizona driver's license and reliable transportation
- Ability to work Saturdays and Sundays (6:00 AM - 6:00 PM)
- Clear background check and fingerprint clearance
- Bi-lingual (English/Spanish) certification highly desirable
- Strong conflict resolution and crisis management skills