Job Description
Join a prestigious state agency and serve your community with a schedule that works for you. The Florida Department of Revenue is currently hiring a Weekend Operations Specialist to support our mission of providing exceptional service to Florida taxpayers. This role is perfect for professionals seeking stability in the public sector with the benefit of a weekend-only schedule.
Position Overview:
In this key role, you will oversee the weekend intake and processing operations, ensuring that critical government functions remain uninterrupted. You will act as the primary point of contact for weekend inquiries, ensuring strict adherence to state protocols and delivering high-quality service to our constituents.
Why This Role Stands Out:
- Impactful Mission: Work directly for the State of Florida, impacting the lives of thousands of residents.
- Work-Life Balance: Enjoy your Monday through Friday completely free, with a reliable weekend schedule.
- Competitive Compensation: Earn a competitive salary within the government pay scale.
- Comprehensive Benefits: Includes health insurance, dental, vision, and a generous retirement plan.
We are committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Responsibilities
- Manage and process incoming state applications, permits, and inquiries during weekend hours.
- Verify and review documentation for compliance with Florida state regulations.
- Digitize and archive physical records to ensure data integrity.
- Assist in the coordination of weekend community outreach and information sessions.
- Resolve constituent issues and escalate complex cases to the appropriate Monday-Friday supervisors.
- Maintain a clean, organized, and secure office environment during shifts.
Qualifications
- Bachelor’s degree in Public Administration, Business, or a related field is preferred.
- Minimum of 2 years of experience in government, customer service, or administrative operations.
- Must be available to work exclusively on weekends (Saturday and Sunday).
- Proficiency in Microsoft Office Suite and government database management systems.
- Strong attention to detail and the ability to handle sensitive information with confidentiality.
- Excellent verbal and written communication skills for public interaction.