Job Description
Are you seeking a stable and impactful career in public service? The Illinois State Retirement Systems (ISRS) is currently recruiting a Weekend Pension Administrator to join our dedicated team in Chicago, IL. This is a unique opportunity to play a pivotal role in securing the financial futures of retired public servants.
In this role, you will manage the end-to-end processing of pension benefits during critical weekend operations. We pride ourselves on our rigorous standards, employee development, and commitment to serving the state of Illinois.
Why Join Us?
- Competitive salary within the state government pay scale.
- Comprehensive health, dental, and vision insurance.
- Generous retirement plan with state contributions.
- Modern office environment in the heart of Chicago's Loop.
Responsibilities
- Review and process pension applications, withdrawals, and direct deposit changes received on weekends.
- Conduct eligibility verifications and reconcile discrepancies in retirement records.
- Provide exceptional customer service to retirees and beneficiaries via phone and secure messaging.
- Ensure strict adherence to Illinois state statutes and federal ERISA regulations.
- Maintain accurate digital and physical documentation for all processed claims.
- Collaborate with the weekday team to resolve urgent benefit inquiries.
Qualifications
- Bachelor’s degree in Finance, Accounting, Public Administration, or a related field (or equivalent professional experience).
- Minimum of 2 years of experience in pension administration, benefits processing, or government customer service.
- Deep understanding of state government retirement systems and compliance standards.
- Advanced proficiency in Microsoft Excel and enterprise ERP systems.
- Strong analytical skills with a keen eye for detail and accuracy.
- Must be available to work a rotating weekend schedule (e.g., Saturday/Sunday).