Job Description
Join Florida's premier public health agency as a Weekend Public Service Officer! This critical role ensures seamless community service delivery during weekend hours at our Jacksonville facility. You'll be the frontline ambassador connecting residents with vital health programs while maintaining operational excellence in a dynamic public service environment.
We offer competitive compensation, comprehensive benefits including health/dental/vision, and exceptional career growth opportunities within Florida's state government framework. Perfect for dedicated professionals seeking weekend schedules without sacrificing impact or stability.
Responsibilities
- Provide exceptional in-person and telephonic customer service for public health programs and services during weekend hours
- Process vital records requests, immunization records, and public health permits with precision and confidentiality
- Coordinate weekend testing events, vaccination clinics, and community outreach initiatives
- Maintain accurate documentation and secure handling of sensitive public health data
- Collaborate with cross-functional teams to ensure seamless service continuity across all shifts
- Conduct facility safety checks and emergency response protocols during weekend operations
Qualifications
- High school diploma or GED required; Associate's degree in public administration or related field preferred
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and case management software
- Valid Florida driver's license with clean driving record
- Ability to work flexible weekends and holidays as required
- Strong communication skills with ability to serve diverse populations
- Knowledge of HIPAA compliance and public health regulations