Job Description
Join the City of Minneapolis in serving our community through essential weekend public services. This vital role ensures residents receive uninterrupted access to municipal resources and support during non-standard hours. You'll be the frontline connection between citizens and government operations, embodying our commitment to accessibility and responsiveness.
Responsibilities
- Provide in-person and phone-based citizen assistance for municipal services
- Process permit applications and administrative documentation
- Coordinate with emergency services for after-hours incident reporting
- Maintain accurate records of weekend service requests
- Support public outreach initiatives during weekend community events
- Collaborate with weekday teams for seamless service continuity
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or public sector experience
- Proficiency in Microsoft Office Suite
- Valid Minnesota driver's license
- Ability to work flexible weekend shifts (Sat-Sun)
- Strong conflict resolution and communication skills
- Knowledge of Minneapolis municipal services a plus