Job Description
Join the City of Oakland's dynamic team as a Weekend Shift Administrative Specialist! This essential role supports critical municipal operations during weekend hours, ensuring seamless service delivery to our diverse community. You'll be the frontline ambassador for our city government, handling public inquiries, managing confidential records, and coordinating interdepartmental communications. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to serve Oakland residents when weekday offices are closed.
Responsibilities
- Provide exceptional customer service to residents via phone, email, and in-person inquiries during weekend hours
- Process and maintain confidential municipal records with strict adherence to data privacy protocols
- Coordinate emergency response communications and document incident reports
- Support weekend community event logistics including permit processing and vendor coordination
- Manage office operations including supply inventory, equipment maintenance, and facility security
- Prepare weekly activity summaries and shift handover reports for weekday staff
- Assist with weekend public outreach initiatives including social media monitoring
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and government record-keeping systems
- Ability to obtain and maintain a City of Oakland security clearance
- Exceptional written and verbal communication skills
- Strong attention to detail with ability to manage confidential information
- Valid California Driver's License (if travel between sites required)
- Experience working in multicultural environments preferred