Job Description
Join the City of Austin's dynamic team as a Weekend Shift Administrative Specialist. This vital role supports our public service operations during weekend hours, ensuring seamless citizen interactions and administrative excellence. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community while maintaining work-life balance.
As a cornerstone of our weekend operations, you'll be the first point of contact for residents accessing municipal services. This position offers a unique blend of public service and flexible scheduling, making it ideal for students, parents, or professionals seeking supplemental income.
Responsibilities
- Manage citizen inquiries and service requests via phone, email, and in-person during weekend shifts
- Process administrative paperwork, permits, and applications with precision and compliance
- Maintain accurate digital records using city-specific databases and document management systems
- Coordinate with cross-departmental teams to resolve complex citizen issues
- Support weekend facility operations including access control and resource management
- Assist with public outreach initiatives and community event coordination
- Adhere to all city protocols, security procedures, and confidentiality standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and government database systems
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license and reliable transportation
- U.S. citizenship or legal authorization to work
- Ability to obtain required security clearance