Job Description
Join the New York State Department of Labor and make a meaningful impact on New Yorkers' lives! We're seeking Weekend Shift Clerks to provide essential administrative support in our bustling Manhattan office. Enjoy competitive pay, comprehensive benefits, and a schedule that works with your lifestyle. This role is perfect for individuals seeking weekend employment while contributing to public service excellence.
Responsibilities
- Process unemployment insurance claims with precision and confidentiality
- Manage client intake and documentation for weekend walk-in services
- Utilize NY State systems to update case statuses and resolve inquiries
- Assist with data entry, report generation, and record maintenance
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate filing systems and digital records per state protocols
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Ability to multitask in a fast-paced environment
- Clear verbal and written communication skills
- Flexibility to work Saturdays and Sundays (8 AM - 8 PM shifts)