Job Description
Join Charlotte's dynamic public service team as a Weekend Shift Government Operations Specialist. This pivotal role ensures seamless municipal services during weekends while maintaining the highest standards of efficiency and public trust. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of serving your community.
What We Offer:
- Competitive hourly wage with bi-weekly pay
- Health insurance and retirement plan options
- Professional development opportunities
- Work-life balance with consistent weekend schedule
Responsibilities
- Manage weekend citizen service inquiries via phone, email, and in-person
- Process permits, licenses, and municipal documents
- Coordinate emergency response protocols during weekend operations
- Maintain accurate records in government databases
- Collaborate with weekday teams for seamless service continuity
- Conduct facility safety inspections and reporting
- Support weekend public events and community outreach
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency with Microsoft Office Suite
- Ability to obtain North Carolina government security clearance
- Strong problem-solving and conflict resolution skills
- Valid North Carolina driver's license
- Ability to work independently with minimal supervision
- Spanish bilingual preferred