Job Description
Join Indiana Motor Services and enjoy the stability of weekly pay while serving your community! We're seeking passionate Customer Service Representatives to join our Fort Wayne DMV team. This full-time position offers competitive hourly rates, comprehensive benefits, and the opportunity to make a direct impact on residents' lives. Our modern facility features streamlined processes and supportive management focused on your professional growth.
Why Choose Us?
- Weekly paycheck – no more waiting!
- Health, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) with company matching
- Free parking and transit reimbursement
Responsibilities
- Process driver's license renewals and vehicle registrations
- Assist customers with documentation and fee calculations
- Provide clear guidance on DMV regulations and procedures
- Maintain accurate customer records and transaction logs
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to optimize service workflows
- Adhere to all state compliance standards and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient with Microsoft Office Suite and digital payment systems
- Strong attention to detail and numerical accuracy
- Ability to remain calm under pressure during peak hours
- Valid Indiana driver's license required
- Pass background check and drug screening