Job Description
Are you ready to start earning a consistent paycheck with Weekly Pay? We are currently seeking dedicated DMV Customer Service Representatives to join our professional team in Detroit, Michigan.
In this role, you will serve as the face of our office, helping residents navigate vehicle registrations, license renewals, and title transfers with efficiency and kindness. We pride ourselves on providing a stable work environment where your hard work is recognized immediately.
Why Join Us?
- Weekly Paycheck: Get paid every week, not every two weeks.
- Competitive Wages: Earn between $18.00 and $22.00 per hour based on experience.
- Professional Growth: Opportunities for advancement within the state services sector.
- Modern Facilities: Work in a clean, air-conditioned environment in the heart of Detroit.
Responsibilities
- Greet and assist walk-in customers and answer phone inquiries regarding DMV policies, fees, and document requirements.
- Process vehicle registration renewals, title transfers, and license plate replacements accurately and efficiently.
- Collect payments via cash, check, or card and provide accurate receipts and change.
- Verify identification documents and ensure all customer data is entered correctly into the state database system.
- Maintain a clean, organized workspace and ensure all DMV forms and brochures are stocked and accessible.
- Resolve customer complaints and escalations with patience and a focus on customer satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience, preferably in a government or administrative setting, is a plus but not mandatory.
- Strong verbal and written communication skills with the ability to explain complex procedures simply.
- Proficiency in Microsoft Office Suite and basic computer data entry skills.
- Ability to pass a background check and drug screen as required by state regulations.
- Must be available to work a full-time schedule, including occasional weekends or overtime.