Job Description
Join the City of Santa Ana's dynamic team as a Remote-Friendly Administrative Clerk! We're seeking a detail-oriented professional to support critical municipal operations while enjoying flexible work arrangements. This hybrid role combines remote collaboration with occasional on-site duties at our Civic Center location. You'll be the backbone of our administrative functions, ensuring seamless operations and exceptional citizen service. With competitive benefits, professional development opportunities, and a commitment to work-life balance, this is your chance to make a meaningful impact in our vibrant community.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service via phone, email, and virtual channels
- Coordinate meeting logistics, prepare agendas, and take accurate minutes
- Manage digital filing systems and ensure data integrity across platforms
- Assist with budget tracking, procurement, and vendor communications
- Support departmental projects and special initiatives as assigned
- Comply with all municipal regulations and confidentiality protocols
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years administrative or clerical experience
- Proficiency in Microsoft Office Suite and document management systems
- Strong attention to detail with excellent organizational skills
- Ability to work independently and manage multiple priorities
- Clear communication skills (written and verbal)
- Experience with government processes or public sector work a plus
- Reliable technology setup for remote work (high-speed internet, quiet workspace)