Job Description
Join our mission-critical team at the Philadelphia VA Medical Center as an Administrative Specialist. This pivotal role supports our healthcare mission by ensuring seamless operations, compliance with federal regulations, and exceptional service delivery to our nation's heroes. You'll be part of a dynamic environment where your administrative expertise directly impacts veteran care.
Responsibilities
- Manage daily office operations including correspondence, scheduling, and record maintenance
- Coordinate cross-departmental projects ensuring deadlines and budget adherence
- Implement and maintain federal compliance protocols for documentation and reporting
- Serve as primary liaison for veteran inquiries and stakeholder communications
- Analyze operational data to optimize administrative workflows
- Prepare official reports and presentations for leadership review
- Maintain confidential personnel and veteran records in accordance with HIPAA and VA regulations
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 3 years federal administrative experience
- Proficiency in VA-specific systems (VISTA, CPRS) and Microsoft Office Suite
- Knowledge of federal procurement regulations and HR procedures
- Exceptional written and verbal communication skills
- Ability to obtain and maintain a government security clearance
- Proven experience managing competing priorities in fast-paced environments