Job Description
Join the Social Security Administration as an Administrative Specialist in Omaha and become a vital part of our mission to deliver critical benefits to millions of Americans. This role offers a stable career path with federal benefits and opportunities for advancement. You'll work in a collaborative environment supporting our operations while making a tangible impact on the community.
Responsibilities
- Manage and process sensitive beneficiary documentation with 99% accuracy
- Coordinate complex scheduling across multiple departments
- Generate and maintain official reports using federal systems
- Provide exceptional customer service to beneficiaries via phone and in-person
- Assist with budget tracking and procurement requests
- Ensure compliance with federal regulations and privacy laws
- Train new staff on administrative procedures
Qualifications
- U.S. citizenship required
- 1+ years of administrative experience in federal or regulated environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain security clearance
- Associate's degree in Business Administration or related field
- Strong attention to detail and problem-solving skills
- Experience with federal record-keeping systems
- Ability to handle confidential information with discretion