Job Description
Join our mission to serve America's heroes as an entry-level Administrative Specialist at the James A. Haley Veterans' Hospital in Tampa. This is your gateway to a rewarding federal career with competitive benefits, growth opportunities, and the chance to make a tangible impact on veterans' lives. No prior federal experience required – we provide comprehensive training and mentorship to set you up for success.
Responsibilities
- Support daily office operations including scheduling, records management, and correspondence
- Assist veterans and families with inquiries regarding benefits and services
- Process administrative documents using federal systems (VA-specific training provided)
- Collaborate with cross-functional teams to ensure smooth workflow
- Adhere to federal regulations, privacy laws (HIPAA), and security protocols
- Participate in continuous process improvement initiatives
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- Customer service mindset with empathy for veteran needs