Job Description
Launch your federal career with the Social Security Administration! We're seeking motivated Entry-Level Claims Representatives to serve North Carolinians in Raleigh. This full-time position offers comprehensive training and competitive benefits while making a direct impact on citizens' lives. Join our mission to deliver exceptional service and support for retirement, disability, and survivor benefits.
Responsibilities
- Process and adjudicate initial claims for Social Security benefits
- Communicate complex benefit regulations to applicants via phone/in-person
- Maintain accurate claim documentation in federal systems
- Conduct eligibility interviews and gather supporting documentation
- Collaborate with medical/vocational experts for disability cases
- Adhere to strict federal privacy and security protocols
Qualifications
- US citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to handle sensitive information with discretion
- Pass federal background check and drug screening
- Valid NC driver's license (if travel required)