Job Description
Join Illinois' premier public service agency in a critical administrative role with immediate start availability. This position offers a unique opportunity to support essential state services while building valuable government experience in Chicago's vibrant civic landscape. Applications accepted through October 31, 2023.
Responsibilities
- Process and verify citizen documentation for state benefit programs
- Coordinate interdepartmental communications and case file management
- Utilize state-specific software systems for data entry and reporting
- Respond to public inquiries regarding state services via phone/email
- Maintain compliance with Illinois administrative regulations
- Support departmental outreach initiatives for underserved communities
Qualifications
- High school diploma/GED with 2+ years administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Valid Illinois driver's license or state-issued ID
- Ability to pass standard state background check
- Bilingual (English/Spanish) preferred
- Experience with government databases desirable
- Strong attention to detail and confidentiality standards