Job Description
Immediate opportunity for a motivated Administrative Specialist to join the Texas Workforce Commission in El Paso! This full-time temporary position offers a chance to serve the community while gaining valuable state government experience. We're seeking a detail-oriented professional to support our operations and ensure seamless service delivery to El Paso residents.
Join our dedicated team in a mission-driven environment where your contributions directly impact workforce development initiatives. Enjoy competitive pay, comprehensive benefits, and the satisfaction of public service.
Responsibilities
- Process unemployment claims and verify applicant eligibility with 99% accuracy
- Manage case files and maintain confidential records in compliance with state regulations
- Respond to constituent inquiries via phone, email, and in-person interactions
- Coordinate with state agencies to resolve complex benefit issues
- Generate monthly performance reports using Excel and state databases
- Assist with outreach programs for workforce development initiatives
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass background check and drug screening
- Bilingual in English/Spanish (required for El Paso position)
- Knowledge of Texas state employment regulations
- Valid Texas driver's license with clean record