Job Description
Join our dedicated team at the U.S. Department of Veterans Affairs in Raleigh, NC and make an immediate impact! We're seeking a highly motivated Administrative Specialist to support critical veteran services with immediate start availability. This is your chance to contribute to meaningful public service while advancing your career in a dynamic federal environment. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving those who served our nation. Apply now to join our mission-driven team!
Responsibilities
- Process and prioritize high-volume veteran benefit applications with 99% accuracy
- Coordinate cross-departmental communications and documentation workflows
- Manage sensitive veteran data using VA-specific systems (e.g., VBA, VISTA)
- Respond to urgent veteran inquiries within 24-hour SLA
- Support special projects including outreach initiatives and policy implementation
- Maintain compliance with federal regulations and privacy standards
- Train and mentor junior staff on administrative protocols
Qualifications
- U.S. citizenship required
- Minimum 2 years federal or public administration experience
- Proficiency in Microsoft Office Suite and VA databases
- Active VA security clearance preferred
- Excellent written/verbal communication skills
- Ability to work under pressure with competing priorities
- Knowledge of veteran benefits programs
- Associates degree in Public Administration or related field