Job Description
Launch your federal career with the Social Security Administration in sunny San Diego! We're seeking motivated Administrative Specialist Trainees to support our mission of delivering critical services to Americans. No prior experience required – we provide comprehensive training to build your skills in federal operations, customer service excellence, and administrative procedures. Join a dedicated team serving over 65 million beneficiaries while enjoying competitive benefits, job stability, and opportunities for advancement.
This entry-level position offers a clear pathway to federal employment with competitive salaries, health insurance, retirement plans, and paid time off. Work in a supportive environment where your contributions directly impact lives. San Diego's vibrant culture, beaches, and tech industry make it an ideal location to grow professionally and personally.
Responsibilities
- Process and maintain confidential beneficiary records using federal systems
- Respond to public inquiries via phone, email, and in-person interactions
- Support office operations including scheduling, filing, and document management
- Assist with data entry and verification tasks with 99% accuracy
- Collaborate with cross-functional teams to resolve beneficiary concerns
- Participate in ongoing training programs to develop federal administrative competencies
- Support outreach initiatives to educate communities about SSA services
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship (required for federal employment)
- Ability to pass background check and drug screening
- Basic computer proficiency with Microsoft Office Suite
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to work in a fast-paced, regulated environment
- No prior experience required – training provided