Job Description
Join our mission to serve America's heroes as an Administrative Support Specialist in sunny Jacksonville, Florida! This entry-level federal position offers unparalleled benefits, training opportunities, and a chance to make a meaningful impact. No prior federal experience required – we provide comprehensive onboarding to help you succeed in a dynamic government environment.
As part of our dedicated team, you'll gain valuable federal workforce experience while enjoying Florida's vibrant lifestyle. Our Jacksonville facility offers modern amenities, flexible work arrangements, and a collaborative culture focused on excellence and service.
Responsibilities
- Process and maintain confidential veteran records and documentation with precision
- Provide exceptional customer service to veterans and their families via phone and in-person
- Assist with scheduling, correspondence, and office workflow optimization
- Support data entry, filing systems, and document management protocols
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all federal regulations, security protocols, and privacy standards
- Contribute to continuous improvement initiatives for veteran services
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with discretion and integrity
- Excellent written and verbal communication skills
- Ability to pass federal background investigation
- Proven ability to work in a team environment