Job Description
Launch your public service career with the City of Charlotte! We're seeking motivated Administrative Support Specialists to join our dynamic team. No prior experience required – we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, retirement plans, and the opportunity to serve your community in a stable, mission-driven environment.
Why Join Us? • On-the-job training and professional development • Comprehensive health and retirement benefits • Opportunity for advancement within city government • Supportive team culture focused on public service
Responsibilities
- Process and maintain accurate records using city databases and filing systems
- Assist citizens and internal stakeholders with inquiries via phone, email, and in-person
- Support departmental operations through scheduling, correspondence, and document preparation
- Collaborate with cross-functional teams on projects and initiatives
- Adhere to all city policies, procedures, and confidentiality requirements
- Participate in continuous improvement processes for administrative workflows
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with high level of accuracy in data handling
- Commitment to public service and community values
- Willingness to learn new systems and procedures