Job Description
Join the Social Security Administration as an Administrative Support Specialist in Tucson and launch your federal career! We're seeking motivated entry-level professionals to support critical public services with competitive benefits, training, and advancement opportunities. Enjoy job stability, comprehensive health coverage, and retirement plans while serving Arizona's community.
Responsibilities
- Process and maintain accurate beneficiary records in secure federal databases
- Respond to public inquiries via phone, email, and in-person with professionalism
- Assist with document preparation, scanning, and filing using federal systems
- Support office operations including scheduling, mail processing, and supply management
- Collaborate with cross-functional teams to ensure service delivery deadlines
- Adhere to strict privacy and security protocols for sensitive data
Qualifications
- High school diploma or equivalent required (college preferred)
- US citizenship required for federal employment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication and customer service skills
- Ability to pass federal background check and drug screening
- Basic knowledge of data entry principles and procedures
- Detail-oriented with strong organizational abilities