Job Description
Join the Social Security Administration as a part-time Administrative Support Specialist in Philadelphia. Make a meaningful impact while enjoying flexible hours in a supportive federal environment. This role is ideal for students, career changers, or professionals seeking part-time government employment with comprehensive benefits.
The SSA offers competitive pay, training opportunities, and the satisfaction of serving America's seniors and disabled citizens. Located in downtown Philadelphia, this position provides excellent public transit access and a collaborative work culture.
Responsibilities
- Process and verify citizen applications for Social Security benefits with 99% accuracy
- Manage confidential case files and maintain digital records per federal protocols
- Respond to public inquiries via phone, email, and in-person consultations
- Coordinate with federal agencies for cross-program eligibility verification
- Generate monthly reports on case processing metrics
- Assist with special enrollment campaigns during peak seasons
Qualifications
- US citizenship required (federal mandate)
- High school diploma or equivalent; college degree preferred
- Minimum 1 year office administration experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to pass federal background check and fingerprinting
- Excellent communication skills in English
- Availability to work 20-25 hours/week (flexible scheduling)