Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Wichita is seeking motivated entry-level candidates to provide essential administrative support. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive benefits, federal job security, and a supportive team environment dedicated to excellence.
Responsibilities
- Process and maintain confidential veteran records using VA systems
- Manage incoming communications (calls, emails, mail) with professional etiquette
- Coordinate office operations, scheduling, and meeting logistics
- Prepare routine correspondence, reports, and forms with attention to detail
- Assist veterans and families with benefit inquiries and documentation
- Collaborate with cross-functional teams on special projects
- Ensure compliance with federal regulations and privacy standards
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship required
- Basic computer literacy (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Ability to pass federal background check
- Detail-oriented with organizational abilities
- Willingness to complete VA-specific training programs
- Customer service mindset with empathy for veterans