Job Description
Join the Social Security Administration as a Part-Time Administrative Support Specialist in Raleigh, NC. Make a meaningful impact serving North Carolinians while enjoying flexible scheduling and competitive federal benefits. This role offers a unique opportunity to contribute to vital public services while maintaining work-life balance.
We're seeking detail-oriented professionals to support our mission of delivering critical benefits to Americans. You'll work in a dynamic environment where your administrative expertise directly enhances service delivery to local communities. Enjoy the prestige of federal employment with part-time flexibility.
Responsibilities
- Process and verify citizen benefit applications with precision and confidentiality
- Manage electronic filing systems and maintain accurate documentation
- Provide exceptional customer service via phone and in-person inquiries
- Coordinate scheduling and communications for regional office operations
- Assist with data entry and report generation for performance metrics
- Support outreach initiatives for underserved communities in NC
- Ensure compliance with federal privacy regulations (HIPAA/PII)
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 2+ years administrative or customer service experience
- Proficiency in MS Office Suite and federal database systems
- Ability to obtain Public Trust security clearance
- Strong attention to detail and accuracy in documentation
- Excellent communication skills with diverse populations
- Experience working with confidential financial/beneficial data
- U.S. citizenship required