Job Description
Join the Social Security Administration's Baltimore office as a part-time Administrative Support Specialist. This role offers a unique opportunity to serve American citizens while enjoying flexible hours and competitive federal benefits. You'll be part of a mission-driven team dedicated to delivering critical services to Maryland residents. Perfect for students, career changers, or professionals seeking work-life balance without sacrificing impact.
Our modern downtown facility features collaborative workspaces, comprehensive training programs, and a supportive culture focused on professional growth. Enjoy eligibility for federal health benefits, retirement plans, and paid time off. This position is ideal for those passionate about public service seeking meaningful part-time employment.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Manage confidential client records using federal databases
- Assist beneficiaries with program inquiries and documentation
- Coordinate with legal teams on complex case reviews
- Maintain compliance with federal privacy regulations (HIPAA/FERPA)
- Generate monthly reports using Excel and federal reporting systems
- Support outreach initiatives for underserved communities
Qualifications
- U.S. citizenship and ability to pass federal background check
- Associate's degree in Public Administration or related field
- 2+ years administrative experience in regulated environments
- Proficiency in Microsoft Office Suite and federal databases
- Ability to handle sensitive information with discretion
- Excellent written and verbal communication skills
- Valid Maryland driver's license (required for occasional travel)