Job Description
Join the prestigious U.S. Department of Veterans Affairs as a Benefits Specialist in Austin, Texas. This permanent, full-time federal position offers comprehensive benefits including a robust pension plan, health insurance, and retirement savings. We're seeking dedicated professionals to support our nation's veterans through complex benefit programs. Enjoy competitive pay, job security, and the satisfaction of meaningful public service in one of America's most veteran-friendly cities.
Responsibilities
- Administer and process veteran benefit claims with 99% accuracy
- Conduct eligibility assessments for federal pension programs
- Provide expert guidance to veterans and their families on benefit options
- Collaborate with cross-functional teams to resolve complex cases
- Maintain strict compliance with federal regulations and VA policies
- Develop training materials for staff and veterans' outreach programs
- Analyze trends in benefit utilization to improve service delivery
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years experience in federal benefits administration
- VA Form 10-2850c (Application for Associated Health Care Positions)
- Secret security clearance eligibility
- Proficiency in VA benefits systems (VBMS, VBA) and Microsoft Office Suite
- Excellent communication skills with diverse populations
- Valid Texas driver's license