Job Description
Are you looking for a rewarding career in public service? The City of Charlotte is currently seeking dedicated professionals to join our team as Government Clerks. In this pivotal role, you will be the first point of contact for citizens, ensuring our community receives the information and support they need with efficiency and a smile.
We are committed to fostering an inclusive environment where every employee can thrive. As a Clerk, you will play a vital role in maintaining the integrity of city records and facilitating smooth government operations.
Why Join Us?
- Competitive hourly wage and comprehensive benefits package.
- Opportunity for professional growth and advancement within local government.
- A supportive and collaborative team culture.
Responsibilities
- Manage and update public records and files with the highest level of accuracy and confidentiality.
- Process and review incoming applications, permits, and official documents for completeness.
- Answer incoming phone calls and respond to public inquiries regarding city services, policies, and procedures.
- Perform high-speed data entry and update computerized databases using City software systems.
- Prepare, format, and distribute correspondence, reports, and meeting agendas.
- Greet visitors at the front desk and direct them to the appropriate department or staff member.
- Assist in the coordination of city events and community outreach programs.
Qualifications
- High School Diploma or GED equivalent required; Associate's degree preferred.
- Proven experience in clerical, administrative, or customer service roles.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong attention to detail with the ability to detect and correct errors.
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced, high-volume office environment.
- Valid North Carolina driver's license is preferred.