Job Description
Are you looking for a stable and impactful career in public service? The City of Minneapolis is seeking dedicated Government Clerks to join our diverse team. In this pivotal role, you will serve as the first point of contact for residents, ensuring that vital city services are delivered with efficiency and warmth. If you possess a strong attention to detail and a passion for community engagement, we want to hear from you.
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Work in the heart of the Twin Cities and make a difference in the lives of Minneapolis residents every single day.
Responsibilities
- Receive and route incoming calls and inquiries from the public and city departments efficiently.
- Process and maintain accurate records, including permits, licenses, and administrative documents.
- Assist visitors in person and via email, providing detailed information about city policies and procedures.
- Perform data entry tasks with high accuracy, ensuring all digital and physical records are up to date.
- Collaborate with department supervisors to streamline office operations and improve service delivery.
- Uphold strict confidentiality regarding sensitive city and citizen information.
Qualifications
- High school diploma or GED equivalent is required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in administrative support or customer service roles.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal and written communication skills with a professional demeanor.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Ability to pass a background check and drug screening as required for government positions.