Job Description
Join the City of Santa Ana Team
We are currently seeking a highly organized and detail-oriented City Clerk / Records Specialist to join our public administration team. This is a direct hire position offering the opportunity to play a vital role in local government operations, ensuring the integrity of our official records and supporting the City Council.
As a key member of our staff, you will be the face of our municipal services, assisting constituents with information requests and maintaining the flow of official business. If you are looking for a stable career with comprehensive benefits and the chance to serve your community, we want to hear from you.
Responsibilities
- Manage and maintain official city records, including meeting minutes, ordinances, and resolutions.
- Prepare, distribute, and post meeting agendas, packets, and minutes for City Council and Board meetings.
- Provide exceptional customer service to the public, responding to inquiries via phone, email, and in person.
- Perform data entry, filing, and records management tasks with a high degree of accuracy.
- Assist in the coordination of board and commission meetings, including room setup and scheduling.
- Ensure compliance with state and local laws regarding public records and open meetings.
Qualifications
- High school diploma or GED required; Associate’s degree in Public Administration, Business, or a related field is preferred.
- Proven experience in clerical work, records management, or customer service is highly desirable.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government-specific software.
- Strong attention to detail and the ability to multi-task in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to maintain strict confidentiality regarding sensitive government information.