Job Description
Are you seeking a meaningful career with the flexibility to balance your work and personal life? The City of Madison is currently accepting applications for City Government Clerk positions. In this pivotal role, you will serve the public directly, managing essential records and administrative functions that keep our community running smoothly.
We pride ourselves on offering a supportive, professional work environment where your contributions matter. If you have strong organizational skills and a passion for public service, we want to hear from you.
Key Benefits of Joining Our Team:
- Flexible Scheduling: Enjoy work-life balance with adjustable hours tailored to your needs.
- Impactful Work: Play a direct role in serving the citizens of Madison.
- Growth Opportunities: Access ongoing training and career advancement within local government.
- Competitive Pay: Earn a competitive hourly wage with regular performance reviews.
Responsibilities
- Provide exceptional customer service to the public via telephone, email, and in-person interactions, answering inquiries regarding city services and policies.
- Process and verify a wide variety of documents, including applications, permits, and official records, ensuring high levels of accuracy and data integrity.
- Maintain and organize both physical and digital filing systems, implementing efficient retrieval methods for city records.
- Perform general clerical duties such as copying, scanning, data entry, and proofreading correspondence.
- Assist in the preparation of statistical reports, agendas, and meeting minutes for various city committees and boards.
- Collaborate with department heads and other staff members to coordinate projects and streamline administrative workflows.
- Ensure compliance with all municipal regulations, privacy laws, and office protocols.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in a clerical, administrative, or customer service role is strongly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation skills.
- Strong attention to detail with the ability to multi-task in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and exercise professional discretion at all times.
- Valid driver’s license may be required depending on specific departmental assignments.