Job Description
Join Nebraska's premier public service agency as a DMV Customer Service Representative! We're seeking compassionate professionals to deliver exceptional service in our Lincoln branch with flexible scheduling options. Enjoy work-life balance while making a tangible impact on your community through accurate license issuance, registration processing, and public assistance. Our modern facility offers comprehensive training, competitive benefits, and a supportive team environment. Perfect for students, parents, or anyone seeking adaptable hours without sacrificing career growth.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Utilize state-of-the-art systems to maintain accurate customer records
- Resolve inquiries through phone, email, and in-person interactions
- Assist with special projects and process improvements
- Maintain strict confidentiality of sensitive customer information
- Collaborate with cross-functional teams for seamless service delivery
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Exceptional communication skills with diverse populations
- Ability to multitask in fast-paced environments
- Nebraska residency required for state employment
- Flexibility to work evenings/weekends as needed
- Valid Nebraska driver's license