Job Description
Are you organized, detail-oriented, and passionate about serving your community? The City of Greensboro is seeking a dedicated City Government Clerk to join our dynamic team. In this pivotal role, you will serve as the first point of contact for residents and visitors, ensuring our administrative operations run smoothly.
We value a diverse workforce and offer a competitive benefits package, including health insurance, paid time off, and a retirement plan. We are proud to be a remote-friendly employer, offering a hybrid work model that supports a healthy work-life balance.
Responsibilities
- Manage high-volume incoming calls and emails with professionalism and efficiency.
- Process and maintain accurate records, filing, and data entry for city departments.
- Greet visitors and direct them to the appropriate personnel or department.
- Assist the public with inquiries regarding city services, permits, and regulations.
- Prepare, proofread, and distribute correspondence, reports, and meeting minutes.
- Operate standard office equipment and office management software.
Qualifications
- High School Diploma or GED equivalent required.
- Proven experience in administrative support, customer service, or public sector roles preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
- Strong verbal and written communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Attention to detail and the ability to multitask in a fast-paced environment.