Job Description
Are you detail-oriented and passionate about public service? The City of El Paso is seeking a dedicated City Government Clerk to join our administrative team.
In this pivotal role, you will serve as the first point of contact for citizens and play a crucial role in maintaining the efficiency of our municipal operations. We offer a stable environment, competitive benefits, and the opportunity to make a real impact in your community. If you have strong organizational skills and a desire to serve the public, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for career growth within the municipal government.
- Make a tangible difference in the El Paso community every day.
- Modern work environment with supportive colleagues.
Responsibilities
- Record Management: Manage and maintain accurate, up-to-date records of city documents, files, and correspondence in both digital and physical formats.
- Customer Service: Receive, screen, and direct incoming phone calls, visitors, and mail to the appropriate departments or personnel in a professional and courteous manner.
- Public Assistance: Assist the public with inquiries regarding city services, permits, and ordinances, ensuring clear and accurate communication.
- Document Processing: Prepare, proofread, and process various forms, applications, and reports with a high degree of accuracy and adherence to city protocols.
- Operational Support: Operate office equipment including computers, printers, scanners, and fax machines to ensure smooth daily operations.
- Data Entry: Perform high-volume data entry tasks and assist with budget tracking and reporting as required by department heads.
- Coordination: Collaborate with various city departments to ensure seamless communication and workflow efficiency.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: Previous experience in an office or clerical setting is preferred; government experience is a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer literacy required.
- Communication: Excellent written and verbal communication skills with the ability to interact effectively with diverse populations.
- Attention to Detail: Strong attention to detail and the ability to multi-task in a fast-paced environment without sacrificing accuracy.
- Integrity: Ability to maintain confidentiality and adhere to city policies and procedures.