Job Description
Join the City of Kansas City's dynamic public service team as a Government Clerk. This vital role supports our mission to deliver exceptional municipal services to our diverse community. You'll be the backbone of administrative operations, ensuring seamless documentation, compliance, and citizen engagement. If you're detail-oriented, passionate about public service, and thrive in a structured environment, this opportunity offers competitive benefits, career advancement, and the chance to make a tangible impact in your city.
Responsibilities
- Manage and maintain official city records, permits, and documentation with precision
- Process and review applications, forms, and submissions for regulatory compliance
- Provide exceptional customer service to citizens via phone, email, and in-person inquiries
- Coordinate with city departments to ensure accurate record-keeping and information flow
- Prepare reports, correspondence, and official communications under department guidelines
- Assist in public meetings setup, minute-taking, and agenda preparation
- Implement and maintain efficient filing systems (digital and physical)
Qualifications
- High school diploma or equivalent; Associate's degree in Public Administration preferred
- 2+ years of clerical or administrative experience in government setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems
- Strong attention to detail with ability to maintain accurate records
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- Knowledge of local government regulations and procedures
- Valid Missouri driver's license (if required for departmental duties)