Job Description
Join the Texas Department of Motor Vehicles and become a vital part of our mission to serve the Austin community! We're seeking passionate Customer Service Representatives to deliver exceptional service to residents navigating DMV processes. With a competitive salary and a $2,500 sign-on bonus, this is your chance to launch a rewarding career in public service while making a direct impact.
Why Apply? Enjoy comprehensive benefits, flexible scheduling, and a supportive team environment. No prior DMV experience required – we provide thorough training to set you up for success.
Responsibilities
- Efficiently process driver's license, vehicle registration, and title transactions
- Resolve customer inquiries with empathy and accuracy
- Maintain detailed digital and physical records
- Collaborate with team members to streamline service delivery
- Adhere to state regulations and security protocols
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication skills in English
- Proficiency with Microsoft Office and data entry systems
- Ability to multitask in a fast-paced environment
- Valid Texas driver's license or ability to obtain within 30 days