Job Description
Join Pennsylvania's premier transportation agency as a Direct Hire DMV Customer Service Representative! We're seeking dedicated professionals to deliver exceptional service at our Philadelphia branch. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities while serving your community.
Why Join Us?
- Stable government position with direct hire
- Comprehensive health, dental, and vision plans
- Paid time off and retirement benefits
- Free parking and public transit reimbursement
- Professional development opportunities
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers
- Provide accurate information on DMV regulations and procedures
- Resolve customer inquiries with patience and professionalism
- Maintain precise records using DMV software systems
- Verify documentation and enforce compliance requirements
- Collaborate with team members to improve service efficiency
- Uphold confidentiality of sensitive customer data
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficient in Microsoft Office applications
- Ability to multitask in fast-paced environment
- Strong attention to detail and accuracy
- Valid Pennsylvania driver's license
- Pass background check and drug screening
- Bilingual (English/Spanish) preferred