Job Description
Join our award-winning Santa Ana DMV team as a Customer Service Specialist! We're seeking dedicated professionals to deliver exceptional service to our diverse community. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. If you're passionate about helping others and thrive in fast-paced settings, apply today!
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions with precision
- Resolve customer inquiries regarding DMV regulations and procedures
- Assist with written and driving tests while maintaining test integrity
- Utilize DMV software systems to maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to all state and federal compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in high-volume setting
- Proficiency with computer systems and data entry
- Strong communication skills in English and Spanish preferred
- Ability to multitask and prioritize in dynamic environments
- Valid California driver's license required
- Background check and fingerprint clearance mandatory