Job Description
Join our award-winning team at the Honolulu DMV and make a difference in your community! We're offering an exclusive $2,500 sign-on bonus for qualified candidates who start before July 31st. As a Customer Service Representative, you'll be the face of our agency, helping residents navigate vehicle registration, license renewals, and essential transportation services. Enjoy comprehensive benefits, flexible scheduling, and a supportive work environment. Apply today and start your rewarding career in public service!
Responsibilities
- Provide exceptional in-person and phone customer service for DMV transactions
- Process vehicle registrations, title applications, and driver's license renewals
- Utilize DMV systems to verify customer eligibility and documentation
- Resolve customer inquiries with patience and cultural sensitivity
- Maintain accurate records and adhere to agency protocols
- Assist with bilingual services when required
- Collaborate with team members to streamline service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Valid Hawaii driver's license
- Knowledge of local traffic laws preferred
- Ability to pass background check and drug screening