Job Description
Join Florida's premier public service team as a Direct Hire DMV Customer Service Representative in Jacksonville, FL! We're seeking dedicated professionals to deliver exceptional service to residents while processing vehicle registrations, driver's licenses, and titling services. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in your community. Apply today to start your rewarding career in public service!
Responsibilities
- Process vehicle registrations, title applications, and driver's license transactions with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries regarding traffic citations, renewals, and compliance issues
- Maintain detailed records using DMV software systems and digital platforms
- Collaborate with law enforcement agencies for document verification and fraud prevention
- Assist with special projects like driver education outreach and community events
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 2 years customer service experience in high-volume environments
- Proficiency with Microsoft Office Suite and digital record-keeping systems
- Strong knowledge of Florida traffic laws and DMV procedures
- Excellent communication skills with multilingual abilities (Spanish/Creole a plus)
- Ability to handle confidential information with discretion and professionalism
- Valid Florida driver's license with clean driving record