Job Description
Join Nevada's premier public service team as a DMV Customer Service Agent in Henderson! We're offering a $3,000 sign-on bonus for qualified candidates who start by December 31st. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community while advancing your career. Our modern Henderson facility features state-of-the-art technology and a supportive work environment. Apply today to become part of our award-winning team!
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications
- Provide exceptional customer service to diverse clientele via in-person and phone interactions
- Utilize DMV systems to verify documents and process transactions accurately
- Explain complex regulations and fees with clarity and patience
- Maintain secure handling of sensitive personal information
- Collaborate with team members to resolve escalated customer issues
- Adhere to all federal, state, and departmental compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient with computer systems and data entry
- Ability to pass federal background check and drug screening
- Valid Nevada driver's license or ability to obtain within 30 days
- Strong conflict resolution and multitasking abilities
- Spanish bilingual speakers encouraged to apply
- Previous government/public sector experience preferred