Job Description
Join Missouri's premier public service team as a DMV Customer Service Representative in Kansas City! We're seeking passionate individuals to deliver exceptional service to residents navigating vehicle registration, licensing, and title services. Start tomorrow with our accelerated onboarding program and make an immediate impact in your community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions are valued.
Responsibilities
- Assist customers with driver's license renewals, vehicle registrations, and title transactions
- Process payments and maintain accurate transaction records
- Provide clear guidance on DMV policies and documentation requirements
- Resolve customer inquiries with patience and professionalism
- Collaborate with team members to ensure efficient service delivery
- Utilize state systems to verify eligibility and process applications
- Maintain confidentiality of sensitive customer information
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle transactions accurately and efficiently
- Basic computer proficiency with MS Office applications
- Must pass background check and drug screening
- Ability to stand for extended periods
- Valid Missouri driver's license required