Job Description
Start your rewarding career tomorrow! Florida Motor Services is seeking dynamic Customer Service Representatives to join our St. Petersburg team. As the first point of contact for DMV services, you'll provide exceptional support to residents across Pinellas County. Enjoy competitive pay, comprehensive training, and a supportive work environment with growth opportunities. Perfect for career changers and experienced professionals alike!
Responsibilities
- Process driver license renewals, vehicle registrations, and title transfers with precision
- Resolve customer inquiries regarding DMV policies, fees, and documentation
- Maintain accurate records using proprietary DMV software systems
- Collaborate with state agencies to verify documentation and resolve discrepancies
- Provide multilingual support (Spanish/Creole preferred) for diverse clientele
- Train on new compliance updates and procedural changes
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Strong problem-solving and conflict resolution abilities
- Ability to maintain composure under high-volume conditions
- Valid Florida driver's license required
- Background check and fingerprinting clearance mandatory