Job Description
Join Our Team as a DMV Customer Service Representative in St. Petersburg!
We're urgently seeking passionate individuals to deliver exceptional customer service at our St. Petersburg DMV location. As the first point of contact for citizens, you'll play a vital role in streamlining vehicle registration, license issuance, and public assistance. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community in a dynamic environment. Apply today to start your rewarding career in public service!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with accuracy
- Provide clear guidance on DMV regulations and documentation requirements
- Handle customer inquiries via phone, email, and in-person interactions
- Verify applicant eligibility using state databases and physical documents
- Maintain secure records and confidential customer information
- Collaborate with team members to resolve complex customer issues
- Uphold strict compliance with Florida DMV policies and procedures
Qualifications
- High school diploma or equivalent (GED)
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Florida driver's license required
- Spanish fluency highly preferred
- Pass background check and drug screening