Job Description
Join our dynamic team at the Indiana Bureau of Motor Vehicles as a Customer Service Representative in Fort Wayne! We're seeking passionate professionals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your skills make a real difference. Apply today and become part of our mission to serve Indiana residents efficiently and compassionately!
Responsibilities
- Process vehicle registrations, titles, and license applications with accuracy
- Provide clear explanations of DMV regulations and procedures to customers
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain detailed records using DMV software systems
- Collaborate with team members to streamline service delivery
- Ensure compliance with state and federal regulations
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Basic proficiency with office software and databases
- Valid Indiana driver's license required