Job Description
Join Florida's premier motor vehicle agency and start your career in public service tomorrow! We're seeking passionate Customer Service Representatives to assist residents with driver's licenses, vehicle registrations, and DMV transactions at our Orlando hub. Enjoy competitive pay, comprehensive benefits, and training for new hires. Make a difference in your community while advancing your professional skills.
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Process driver's license applications, renewals, and vehicle registrations
- Resolve inquiries regarding DMV policies, fees, and documentation
- Maintain accurate transaction records in state databases
- Collaborate with cross-functional teams to improve service efficiency
- Adhere to strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience preferred
- Proficiency with computer systems and MS Office Suite
- Strong communication and conflict resolution skills
- Ability to work flexible hours including weekends
- Valid Florida driver's license required
- Pass background check and drug screening